From burst pipes to blocked drains—here are the top emergencies we handle and what you can do while waiting for help.
London’s freezing winter temperatures and ageing pipework make burst pipes a frequent emergency. If you notice gushing water or damp ceilings, act fast. Here's how to respond to a burst pipe.
This messy situation can be caused by blockages or malfunctioning float valves. Quickly turn off the water at the isolation valve behind the toilet and avoid flushing again.
When your boiler stops working, especially during winter, it can lead to freezing pipes and no hot water. Check pressure settings and reset the boiler if safe—but if unsure, call a Gas Safe plumber.
Smelly sinks, slow draining showers or water backing up usually mean a blocked drain. Avoid pouring harsh chemicals—these can make it worse. We offer 24/7 drain jetting services across London.
While not always urgent, a constant leak can cause long-term damage to flooring and cabinetry. If possible, turn off the appliance’s isolation valve and mop up excess water.
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